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terry freedman

Checklist: 9 Guidelines for Managing a Technical Support Team - EdTech - ICT ... - 0 views

www.ictineducation.org/...-a-technical-support-team.html

technical support management

shared by terry freedman on 28 Oct 09 - Cached
  • terry freedman on 28 Oct 09
     
    You don't necessarily have to be a "techie" in order to be able to manage a technical support team effectively. These guidelines explain how.
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